Privacy Policy

Modern Healthcare Claim Management Company Privacy Policy

This Privacy Policy informs You of Modern Healthcare Claim Management (“MHCMC”, "us", "we", or "our") policies regarding the access, collection or transfer, use, storage, process, maintenance, upload, sync, share, benefit, security and disclosure (collectively the “Collection and Use”) of Personal, non-Identifiable Information and any kind of data and information related to YOU as specified in the present Policy (“Data”) which may be uploaded by you on the website of MHCMC. As used herein, “You” and “Your” refer to the natural person who wishes to use the Website. You and other users of the Website are jointly referred to as “Users”. The natural person using this Website may be the owner himself or be authorized by the natural person to whom the personal data refers or belongs (“Data Subject”).

By using the Website, You agree to the Collection and Use of Your Data by MHCMC and another party it designates by this Privacy Policy.

Please read this Privacy Policy carefully. By using our Website, You acknowledge that you have read, understand, and agree to be bound by all of the terms of this Privacy Policy. If you do not agree to the terms herein, please do not use or access the Website.

1. Types of Data Collected

1.1 Personal Data

Personal Data shall mean any information related to YOU, such as First and last names email addresses, name of company, or phone number (in case You filled out the Contact Us form), mailing address, IP address, URI addresses (Uniform Resource Identifier), location, language.

Failure to provide certain Personal Data may make it impossible for this Website to function or provide the intended services.

The Personal Data may be freely provided by yourself, or collected automatically when using this Website.

1.2 Non-Identifiable Information

 The non-identifiable information is information related to the Website Users, such as the serial number of Your digital assistant (i.e., iOS or Android Device), geographic location, the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by You, the various time details per visit (e.g., the time spent on each page within the Website) and the details about the path followed within the Website with special reference to the sequence of pages visited, and other parameters about the device operating system and/or Your IT environment, and other non-personally identifiable information.

2. The Data Collection and Use Purpose

The Purpose of collecting and using the Data is to ensure better communication with you to provide you with further details about the requested services and/or to answer other inquiries.

We may also use/conduct Data analysis and statistics to improve our services.

For the purpose specified above, only authorized personnel and consultants of MHCMC shall have access to the user's Data on a need-to-know basis who are bound by strict contractual obligations related to confidentiality.

3. Consent to Use of Data and Waiver of Confidentiality

By accessing and using the Website of MHCMC, You expressly consent to the collection, storage, processing, maintenance, uploading, syncing, transmitting, sharing, using, or disclosure of Data by MHCMC for the purpose mentioned in Article 2 above and to provide You with the requested services.

4. System Logs and Maintenance

For operation and maintenance purposes, this Website and any Third-Party Services provided by third parties who will help us to design and/or operate the website may collect files that record interaction with this Website (System logs) or use for this purpose other Personal Data (such as IP Address).

5. Security of Data

The Website securely processes Your Data and shall take reasonable security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of Your Data. Nevertheless, due to the nature of Internet and Internet technologies, security and privacy risks cannot be fully eliminated and prevented and MHCMC cannot fully guarantee that your Data will not be accessed or breached by third parties not related to MHCMC and/or in ways not otherwise contemplated in this Policy.

6. Rights of the Users

you have the right to seek access to the personal information we hold about you. Generally, MHCMC should be able to provide you with access within a month of your request, although we may need more time if your request is complicated. We ask you to send your request to the email specified in point 12 below.

We try to ensure that all the personal information that we hold about you is accurate, complete, and up-to-date. If you wish to update or correct the personal information we hold about you, please send your request to the email specified in Point 12 below. We will contact you if there is any issue about amending the record of personal information, we hold about you. If you wish to discuss our method of providing access or correction to personal information, please contact us on the same email.

In case you need to access, rectify, erase data, limit the processing of your data, be informed on any matter concerning your data privacy, or obtain data we hold on you, please contact the Compliance Department at:

Email: info@modernhealthcarecm.com

T: +963 11 2181600

Check our website for any privacy complaints or contact the Compliance Department at:

Email: info@modernhealthcarecm.com

T: +963 11 2181600

7. Methods and Place of Processing

7.1 Methods

The Data processing is carried out using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to MHCMC, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary (“Data Processor”). The latter may be the natural person, legal person, association, organization, or any other body authorized by MHCMC to process the Data in compliance with this Privacy Policy.

7.2 Place

The Data is processed at MHCMC’s operating offices and in any other places identified by MHCMC where the Data is held and/or processed.

8. External Links

MHCMC website may contain links to other websites where data protection and privacy practices may differ from ours. We are not responsible for the content and privacy practices of other websites and do encourage you to consult the privacy notices of the respective websites.

9. Retention Time

The Data is kept for the time necessary to provide the service requested by you, or stated by the purposes outlined in this document and as per Syrian laws.

10. Additional Information About Data Collection and Processing

10.1 Legal Action

Your Data may be used by MHCMC for legal purposes within the legal procedures that MHCMC may adopt in cases related to the improper use of this Website or the related services and/or in cases related to the breach of security and privacy by third parties not related to MHCMC. You agree that MHCMC may disclose the Data, if needed, and/or if requested by the judicial authorities.

You declare also to be aware that MHCMC may be required to reveal Your Data upon request of any official or judicial authority in Syria or abroad having jurisdiction over the information that you are sharing with Us.

10.2 Additional Information About Your Data

In addition to the information contained in this Privacy Policy, The Website may provide You with additional and contextual information concerning particular services or the collection and processing of Your Data upon request.

11. No Unlawful or Prohibited Use 

You affirm to MHCMC that you will not use this site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. Moreover, by using this website you agree that you will not violate or attempt to violate the security or integrity of the website, including and without limitation to, accessing data not intended for users of the website; attempting to probe, scan, or test the vulnerability of the website to security breaches; and attempting to interfere with services to users of the website Along with attempting to decompile, disassemble or otherwise reverse engineer the content or software comprising or making-up the website; and/or sending unsolicited advertising or other communications to users of the website.

12. Suitable Age

The Website is intended to be used by the general public and is unsuitable for children under 18. MHCMC shall have the right to delete any information stored by the child under the age of 18 if such storage was performed without parental consent.

13. Contact us

MHCMC welcomes Your feedback regarding this Privacy Policy. If You have questions, comments, or concerns about this Policy, please contact us by email at: info@modernhealthcarecm.com

14. Changes in Privacy Policy

MHCMC shall reserve the right to make any minor or major changes in privacy policy terms and conditions from time to time without any prior notice. If you continue using the website after making any changes to the privacy policy, this entails that you accept them.

The laws of Syria shall apply to all disputes arising from using this website. The courts of Syria shall be exclusively competent to hear and decide on such disputes.

Modern Healthcare Claim Management Company Privacy Policy

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